What is Bay Bus?

Getting to Fire Island just got easier! Bay Bus is the new Fire Island coach service providing daily, nonstop trips between Midtown Manhattan (38th St at 6th Ave) and the Fire Island Pines / Cherry Grove ferries (Sayville). We’re a bus for the community, by the community. The new transportation option for the modern-day traveler who prefers comfort and reliability, along with the enjoyment of sharing a ride with familiar faces.

Where are the bus stops?

38th Street at 6th Avenue (by Bryant Park)

From New York City, the bus pickup is located mid-block on 6th Avenue, between 37th Street and 38th Street, in front of M&J Trimming. The destination drop-off location is at the Sayville Ferry terminal (right by the Fire Island Pines/Cherry Grove ferries.)

Sayville Ferry Terminal (Fire Island Pines/Cherry Grove Ferries)

From Sayville, the bus pickup is located at the Sayville Ferry terminal (right when you get off the Fire Island Pines/Cherry Grove ferries). The destination drop-off location is at 55th Street and 7th Avenue in New York City.

What is the schedule?

Check out our SCHEDULE page for more information.

What time should I be at the bus stop?

Please be at the stop at least 7 minutes before the scheduled departure time.

Can I travel with my pet/service animal?


Pets are permitted onboard and will be charged a $10 fee per pet. Small dogs or cats (under 30lbs) must remain in a DOT-approved carrier for the entire duration of the trip. The pet carrier must be placed under the seat or on your lap. The carrier must have a waterproof bottom, adequate ventilation, and the ability to fully enclose your pet (head may not stick out of the carrier and the pet must be able to completely turn around while enclosed).

Service Animals

Certified service dogs are welcome on board and are free of charge. Please note that we are not required to provide seating for service dogs and that service dogs must be housebroken and under control at all times. ADA regulations define service animals as working dogs, not pets. The work or task a service dog has been trained to provide must be directly related to the person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under ADA guidelines.

What is the luggage policy?

Two checked bags per passenger are permitted at no charge. Additional bags are charged at $20.00 each. All luggage must be properly tagged with name, address, and contact information. Bay Bus has a $250 maximum lost luggage liability, per party per trip, as long as all bags are tagged properly. If your bags are lost, you must file a report with the Trip Host or Driver prior to leaving the coach. Failure to do so excludes Bay Bus from liability.

Is food and drink allowed on board?

Yes, Bay Bus permits food and drink on board.

Lost and found items?

If you realize that you have left an important item behind after leaving the coach, please contact our lost and found by emailing Please provide your trip date, origin and destination, time of travel, and detailed information regarding the item (i.e. model/serial number, brand, size, color, etc.). We will make every effort to locate your item and return it to you. We will contact you via email and phone if it’s located. If we have not located your item within 7 days from the time it was reported, it is not likely that it was turned in. While we make every effort to locate lost items, Bay Bus is not liable for unchecked items left on the coach.

How much does a ticket cost?

Tickets are available for purchase as one-way trips, or roundtrips, and cost $34 each way. For extra savings, check out our VALUE PACKS.

How do I book a ticket?

Tickets can be booked online using our secure booking platform.

Can I book just a one-way ticket?

Yes, we offer one-way and roundtrip tickets.

How do I use my boarding pass/mobile ticket?

When purchasing a bus ticket, a link containing a QR boarding pass will be sent to your phone via text message, and also emailed to you. When boarding, show your QR boarding pass (either on your phone or a print-at-home ticket) and the Trip Host will scan your ticket.

What is the rescheduling policy?

All ticket reservations can be rescheduled at any time prior to six (6) hours before the scheduled departure time and will incur a $10 rescheduling fee per ticket change. Reservations cannot be changed within six (6) hours before trip departure time. Any charges will be applied to the credit card originally used to prepay or hold the reservation.

What is the refund policy?

The sale of any Bay Bus ticket is non-refundable. If there is a cancellation due to weather or safety issues, customers will be notified via email and refunded accordingly.

What is the E-Wallet/Value Pack?

Bay Bus E-Wallet is a form of digital payment that can be used on our booking platform. Simply load your E-Wallet with payment credits and easily use whenever booking.

We offer discounted “Value Packs” for certain amounts. See our E-WALLET page.

Use your phone number to log in and register your Bay Bus account. Choose Link Credit Card, input the credit card information, and save for future use. To unlink the card, go to Credit Card in Account, click More, and choose Unlink.

I need immediate assistance, who can I contact?

Please email us directly at Our customer representatives will promptly respond. Also, feel free to approach our Trip Hosts or drivers for any assistance.


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